Independent consultant
Craig Wilkinson
Experienced technology and operational leader with practical experience across complex, outsourced and multi-supplier environments.
Profile
Craig Wilkinson works through Blue Signal Systems as a consultant-led practice — hands-on, commercially aware and focused on restoring control rather than producing theatre.
Biography detail for publication: [CRAIG TO CONFIRM] career summary, named employers and any public credentials require explicit approval before appearing here.
Areas of expertise
- Service transformation
- Operational remediation
- ITSM improvement
- Supplier transition
- Target operating model design
- Service delivery leadership
- Technology operations
- Supplier governance
- Service desk and support transformation
- Major incident, problem and change management
- Cloud and infrastructure modernisation
- Operational assurance
- Onshoring and service-control design
How organisations engage
- Direct consultancy engagements
- Interim assignments
- Subcontract work with consultancies and delivery partners
- Delivery partnerships
- Recruiter enquiries for interim or contract roles
Indicative consultancy rate: £750 per day. Not universally applicable to all packaged assessments or fixed-scope products.
Discuss an assignment or partnership
Book an introductory conversation, request an assessment, or send a short brief. No obligation — clear advice on what would help.