Case study
Strengthening supplier accountability
Client context
An organisation experiencing repeat supplier issues without effective consequence or learning. [CRAIG TO CONFIRM]
Challenge
Governance forums existed, but defect versus chargeable change arguments blocked progress.
Blue Signal Systems role
Supplier governance review and remediation framing.
Approach
- Tested MI and obligation evidence
- Clarified BAU versus change expectations
- Recommended operable governance and escalation
Deliverables
- Governance findings
- Action plan
- Executive readout
Outcomes
[CRAIG TO CONFIRM: approved outcomes] [CRAIG TO CONFIRM]
Confidentiality
Supplier and client identities withheld.
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