Assessment
Service Recovery Assessment
Rapid assessment when a service is failing and leadership needs a recovery path.
The problem it addresses
Escalations and backlogs consume attention without a clear recovery plan.
What is included
- Rapid stakeholder discovery
- Control and ownership review
- Immediate risk identification
- Short-interval recovery design
Deliverables
- Recovery assessment
- Risk and issue summary
- Immediate actions
- Indicative recovery roadmap
- Executive readout
Indicative duration
Typically 2–5 days.
Commercial approach
Typical engagements from £1,500, subject to scope.
Indicative costs are provided for initial planning purposes. A confirmed quotation will follow discovery and agreement of scope, assumptions, dependencies and responsibilities.
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